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Key Account Manager
Key Account Manager
Location: Brownhills, Staffordshire
Salary: Excellent DOE + Bonus + Car + Benefits
Are you a high performing Key Account Manager, Technical Sales, Business Development Manager or Technical Sales Engineer, on the rise of your career in a customer facing role, who would like to work for a highly profitable manufacturing Plc based in the North Midlands/Staffordshire borders? Reporting into the Sales Director, a vacancy has arisen for a Key Account Manager, focussed on developing relationships with the European customer base and spotting new opportunities to increase revenue. Working as part of a dynamic commercial team, in a fast-paced production environment, you will sell castings and machined parts to the Truck, Commercial Vehicle/Automotive and general engineering markets.
The Role:
Look after and grow a group of important customer accounts across the commercial vehicle and engineering sectors.
Build strong working relationships with customers at different levels, including purchasing, quality, engineering, logistics, project teams and senior managers.
Create clear account plans that highlight opportunities, margin improvements, contract risks and longer-term growth potential.
Be the main day-to-day contact for assigned customers, making sure communication is clear, timely and helpful.
Spot opportunities for new projects, product supply, technical services, process improvements, aftermarket support and contract renewals.
Help manage new part projects so customers can build and test their products on time, including sourcing the services and products needed for each project.
Prepare and present quotations and contract information in a clear and professional way.
Lead commercial discussions, negotiations and framework agreement renewals.
Keep track of account performance, sales pipeline, revenue forecasts, customer feedback and market activity.
Help resolve customer issues by bringing the right internal teams together and keeping everyone updated.
Testimonials
Kendall Poole quickly assimilates the requirements of a role and totally embeds themselves into the culture and vision of the organization. As a result their recruitment ‘hit’ rate is always accurate and long term relationships develop increasing their knowledge of the business.
— Helen Hawkins FCIPD - HR Director EMEA
Kendall Poole is professional, understand the process and manage clients and candidates with skill ensuring that the process flows smoothly. Clearly it is important to manage both sides of the process; candidates may find other roles or get frustrated if the process is allowed to drag.
— Kaz Spiewakowski - MD - Geze Ltd
